Privacy Policy

YES (Your Empowering Solutions) Pte. Ltd.
Effective Date: April 10, 2015
Last Updated: April 6, 2026

1. Introduction

YES (Your Empowering Solutions) Pte. Ltd. (“YES”, “we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how YES (Your Empowering Solutions) Pte. Ltd. (“YES”, “we”, “us”, “our”) collect, use, disclose, and protect your personal data when you access or use www.yes-sol.com (the “Website”), in accordance with:

The Personal Data Protection Act 2012 (Singapore) (“PDPA”)
The General Data Protection Regulation (EU) 2016/679 (“GDPR”)

This Policy applies to all users of our website, services, and platforms, including:

Visitors to our website
Clients and prospective clients
Participants in workshops, coaching, and events
Users of our AI-enabled offerings (e.g., Coach-in-Your-Pocket™)

2. Data Controller

For the purposes of GDPR and PDPA:

Data Controller: Grant Bosnick
YES (Your Empowering Solutions) Pte. Ltd.
100 Robertson Quay, Singapore 238250
Email: grant@yes-sol.com

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide Directly

Name, job title, company
Email address, phone number
Business contact details
Messages submitted via contact forms
Feedback, survey responses, or coaching inputs

3.2 Automatically Collected Data

IP address
Device and browser type
Website usage data (analytics, cookies)
Referrer URLs

3.3 Professional & Engagement Data

Workshop participation data
Coaching session insights (non-sensitive unless explicitly provided)
Organizational data (for consulting engagements)

3.4 AI & Digital Services Data

Inputs into AI tools (e.g., prompts, reflections)
Interaction data with AI coaching systems

⚠️ We do not intentionally collect sensitive personal data (e.g., health, religion) unless explicitly required and consented to.

4. Purposes of Processing

We process personal data for the following purposes:

Core Business Purposes

Deliver consulting, coaching, and training services
Respond to inquiries and requests
Manage client relationships

Operational Purposes

Website administration and analytics
Improve user experience and services
Internal research and development

Marketing & Communications

Send newsletters, insights, and event invitations
Share relevant thought leadership content

AI & Innovation

Provide AI-powered coaching and insights
Improve AI models (in anonymized or aggregated form)

5. Legal Bases For Processing (GDPR)

We rely on the following lawful bases:

Consent – for marketing, cookies, AI interactions
Contractual necessity – to deliver services
Legitimate interests – business operations, improvement
Legal obligation – compliance with applicable laws

6. Consent (PDPA)

In accordance with the PDPA:

By submitting your personal data, you are deemed to have consented to its collection, use, and disclosure for stated purposes
You may withdraw consent at any time (see Section 11)

7. Disclosure of Personal Data

We may share your personal data with:

Service Providers

IT and hosting providers
CRM and marketing platforms
Analytics providers

Business Partners

Co-facilitators, event partners
Certification or assessment providers

Legal & Regulatory Authorities

Where required by law or to protect legal rights

We ensure all third parties comply with data protection laws.

We do not sell your personal data.

8. International Data Transfers

As a global consultancy, your data may be transferred outside Singapore or the EU.

Where this occurs, we ensure appropriate safeguards, including:

Standard Contractual Clauses (SCCs)
Adequacy decisions (where applicable)
Equivalent PDPA protections

9. Data Retention

We retain personal data only as long as necessary:

Client data: Duration of engagement + legal retention period
Marketing data: Until withdrawal of consent
Website analytics: Typically 12–36 months

Data is securely deleted or anonymized when no longer required.

10. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable website functionality
Analyze traffic and usage
Personalize content and marketing

You can manage your cookie preferences via your browser or cookie banner.

11. Your Rights

Under GDPR (EU Users)

You have the right to:

Access your personal data
Correct inaccurate data
Request erasure (“right to be forgotten”)
Restrict processing
Data portability
Object to processing
Withdraw consent

Under PDPA (Singapore Users)

You have the right to:

Access your personal data
Request correction
Withdraw consent at any time

To exercise your rights, contact: grant@yes-sol.com

12. Data Security

We implement appropriate technical and organizational measures, including:

Encryption (where appropriate)
Access controls
Secure hosting environments
Staff training and confidentiality obligations

13. AI Ethics & Data Use

Given our AI-enabled offerings:

AI outputs are assistance tools, not decisions
Personal data used in AI systems is:
- Minimized
- Anonymized
We do not use personal coaching data to train models without explicit consent

14. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

15. Children’s Privacy

Our services are not directed to individuals under 18.
We do not knowingly collect data from children.

16. Marketing Communications

You may receive marketing communications only where you have consented. You can unsubscribe at any time via:

Email unsubscribe link
Direct request to us

17. Data Breach Notification

In the event of a data breach:

We will notify affected individuals and authorities where required
In accordance with:
- PDPA breach notification requirements
- GDPR Articles 33 & 34

18. Changes To This Policy

We may update this Privacy Policy periodically.
Updates will be posted on our website with a revised “Last Updated” date.

19. Contact Us

For any privacy-related queries or requests:

Data Protection Officer (DPO): Grant Bosnick
YES (Your Empowering Solutions) Pte. Ltd.
Email: grant@yes-sol.com
Address: 100 Robertson Quay, Singapore 238250